Editor's Review
📱 LiveChat is a customer service platform that will exceed your customers' expectations and boost your sales. With the LiveChat mobile app, you can seamlessly support customers on the go, ensuring a superb customer experience at all times. Never miss another chance to connect with your customers, even with a poor internet connection! Join the 30,000+ companies worldwide who trust LiveChat. Features: ✅ Customer details ✅ Incoming message sneak peek & ready-to-go responses ✅ Multi-channel support ✅ File sharing ✅ In-app and push notifications ✅ Agent list with editable profiles And more! Install LiveChat to: 1️⃣ Solve customer problems in a flash: Get instant answers in real-time and speed up your customer support with ready-to-go responses. Boost customer satisfaction effortlessly. 2️⃣ Support smarter, not harder: Maximize automation with personalized greetings and chat routing. Make announcements, engage customers, and streamline your customer service efficiently. 3️⃣ Solve tickets anytime, anywhere: Manage complex cases, reassign tickets, and find the ticket status quickly within the app's built-in ticketing system. 4️⃣ Close more sales: Collect and qualify leads effortlessly, engage with prospects on your website, and support customers throughout their buying journey to boost sales and enhance their experience. 5️⃣ Cut costs: Scale your customer service the smart way. Improve productivity, offer support to multiple visitors simultaneously, and reply faster, maintaining high customer satisfaction levels. Visit our website www.livechat.com to learn how you can scale your business with LiveChat. Install LiveChat on your mobile and unlock the power of excellent customer service within minutes. ✨
Features
✅ Customer details
✅ Incoming message sneak peek & ready-to-go responses
✅ Multi-channel support
✅ File sharing
✅ In-app and push notifications
✅ Agent list with editable profiles
Pros
✅ Instant answers in real-time for faster customer support
✅ Personalized greetings and chat routing to engage customers
✅ Built-in ticketing system for managing complex cases
✅ Effortless lead collection and qualification to boost sales
✅ Ability to support multiple visitors simultaneously
✅ Improve productivity and reply faster
Cons
❌ Requires an internet connection to access all features